Monroe County runs four Rochester DMV offices, all with Rochester mailing addresses: downtown at 200 East Main Street, Greece in The Mall at Greece Ridge, Henrietta at Frontier Commons on Jefferson Road and Irondequoit in Irondequoit Plaza on Titus Avenue. All four are open weekdays from 8:30 a.m. to 4:30 p.m. The three suburban offices each stay open until 6:30 p.m. one evening a week, and Greece also opens on the last Saturday of most months. Every office requires an appointment for permit tests, REAL ID and Enhanced licenses.
Rochester DMV Offices at a Glance
| Office | Address | Late hours | Good to know |
|---|---|---|---|
| Downtown Rochester | 200 East Main Street, Suite 101, Rochester, NY 14604 | None | Shares a building with the Social Security office and traffic court |
| Greece | 152 Greece Ridge Center (The Mall at Greece Ridge, entrance 2), Rochester, NY 14626 | Tuesdays until 6:30 p.m.; last Saturday of the month, 8:30 a.m.–12:30 p.m., except November and December | CDL tests on weekdays, 8:30 a.m.–1:00 p.m. |
| Henrietta | Frontier Commons, 1225 Jefferson Road, Suite A26, Rochester, NY 14623 | Thursdays until 6:30 p.m. | Moved from East Henrietta Road in 2022 |
| Irondequoit | Irondequoit Plaza, 525 Titus Avenue, Suite A135, Rochester, NY 14617 | Wednesdays until 6:30 p.m. | CDL tests for hazmat and tow trucks only; no oral tests |
Which Rochester DMV Is Open Late?
| Day | Downtown Rochester | Greece | Henrietta | Irondequoit |
|---|---|---|---|---|
| Monday | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. |
| Tuesday | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–6:30 p.m. | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. |
| Wednesday | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–6:30 p.m. |
| Thursday | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–6:30 p.m. | 8:30 a.m.–4:30 p.m. |
| Friday | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. | 8:30 a.m.–4:30 p.m. |
| Last Saturday of the month (January–October) | Closed | 8:30 a.m.–12:30 p.m. | Closed | Closed |
From Tuesday through Thursday, one office is always open until 6:30 p.m. The late hours don’t stretch every transaction: enforcement transactions end at 3:30 p.m. at all four offices, and permit tests are given until an hour before closing, except that the state lists car permit tests in Greece only until 11:30 a.m. Greece’s last Saturday opening of 2026 is October 31; Saturday hours return on the last Saturday of January.
Appointments and Qless Check-In
The same rules apply at every Rochester DMV. Appointments are required for:
- Permit tests
- REAL ID licenses and IDs
- Enhanced licenses and IDs
Everything else is walk-in business. Since February 2, 2026, all four offices have used Qless: book an appointment through Monroe County’s DMV page or at an office kiosk, then check in at the kiosk when you arrive and choose whether you have an appointment or are walking in. Qless texts you when it’s time to go to the counter and lets you know which documents to have ready.
Choosing the Right Office for Your Transaction
| If you need | Go to |
|---|---|
| A CDL knowledge test | Greece, weekdays 8:30 a.m.–1:00 p.m., with oral CDL exams until 1:30 p.m. Irondequoit gives only hazmat and tow truck CDL tests. |
| An oral knowledge test | Not Irondequoit, which doesn’t offer them; Greece lists oral CDL exams |
| A Saturday visit | Greece, on the last Saturday of the month from January through October |
| An evening visit | Greece on Tuesdays, Irondequoit on Wednesdays or Henrietta on Thursdays, until 6:30 p.m. |
| A name change | Downtown, where you can update Social Security first in the same building |
| A late-afternoon car permit test | Downtown, Henrietta or Irondequoit, which test until an hour before closing |
Monroe County’s Mobile DMV
Monroe County also runs a mobile DMV, which the county restored in August 2026 after state equipment problems had sidelined it. It stops in a different town each Wednesday, from 10:00 a.m. to 3:30 p.m.:
| When | Where |
|---|---|
| First Wednesday of the month | Brockport, 49 State Street |
| Second Wednesday | East Rochester Town Hall, 317 Main Street |
| Third Wednesday | Ogden, 269 Ogden Center Road, Spencerport |
| Fourth Wednesday | Clarkson, 3655 Lake Road |
The mobile unit doesn’t give permit tests or handle REAL ID or Enhanced licenses, so use one of the four offices for those.
Plate Surrenders and Mail-In Transactions
Every Monroe County DMV has a plate surrender bin near its entrance, available only during office hours. A surrender costs $1, payable by cash or check to “Monroe County Clerk,” and the receipt is mailed to you. You can also surrender plates by mail, and the county lists other transactions that can be mailed in on its DMV page.
Fees and Use Tax
Monroe County residents pay a county use tax of $10 or $20 with each two-year registration, depending on the vehicle’s weight. The county isn’t in the Metropolitan Commuter Transportation District (MCTD), so a Class D license renewal costs $64.50 rather than the $80.50 charged in the New York City area. An Enhanced license adds $30, and a REAL ID costs the same as a Standard license. Registering a vehicle? Our guide to registering a car in New York lists the documents and fees.
Renew Online and Skip the Trip
Many renewals don’t need an office visit. You can renew a license online if you’re eligible and pass an eye test with an approved provider, and renew a registration online up to one year after it expires, as long as the vehicle has been inspected in the past 12 months. Road tests are never taken at the offices; schedule them online or by calling (518) 402-2100.
AAA’s full DMV service is offered to members only at downstate AAA offices, so it isn’t an option in Rochester; our guide to AAA DMV services in New York lists those locations.
Contacting the Monroe County DMV
Monroe County doesn’t publish phone numbers for individual offices. Its DMV helpline, (585) 753-1604, plays recorded answers to common questions, and live help is available from the state DMV at (518) 486-9786, weekdays from 8:00 a.m. to 4:00 p.m. Each office has its own fax line for insurance documents:
| Office | Insurance fax |
|---|---|
| Downtown Rochester | (585) 454-1179 |
| Greece | (585) 723-4833 |
| Henrietta | (585) 359-0717 |
| Irondequoit | (585) 753-2346 |
Holiday and Temporary Closures
All four offices follow Monroe County’s holiday schedule and will be closed for Columbus Day on Monday, October 12, 2026. The county also posts temporary closures on its DMV page; recent ones included Friday closures for staff training during the state’s system upgrade, from November 2025 to February 2026, and a January 2026 water main break that shut The Mall at Greece Ridge and its DMV.
Other DMV Offices Near Rochester
Outside Monroe County, each county clerk runs its own DMV with its own hours and appointment rules:
- Canandaigua DMV: 20 Ontario St, Canandaigua, NY 14424, run by Ontario County; walk-ins only
- Lyons DMV: 9 Pearl St, Lyons, NY 14489, run by Wayne County
- Geneseo DMV: 6 Court St, Geneseo, NY 14454, run by Livingston County
- Batavia DMV: 15 Main St, Batavia, NY 14020, run by Genesee County
- Albion DMV: 14016 Route 31W, Albion, NY 14411, run by Orleans County
For every location in the state, see our guide to New York DMV offices.
Frequently Asked Questions
Four, all run by the Monroe County Clerk: downtown at 200 East Main Street, Greece in The Mall at Greece Ridge, Henrietta at 1225 Jefferson Road and Irondequoit at 525 Titus Avenue.
Greece is open until 6:30 p.m. on Tuesdays, Irondequoit on Wednesdays and Henrietta on Thursdays. The downtown office closes at 4:30 p.m. every weekday.
Greece, on the last Saturday of each month from January through October, 8:30 a.m. to 12:30 p.m. The last Saturday opening of 2026 is October 31.
Only for permit tests, REAL ID and Enhanced licenses. Everything else is walk-in; check in at the Qless kiosk when you arrive.
Greece gives CDL tests on weekdays from 8:30 a.m. to 1:00 p.m., with oral CDL exams until 1:30 p.m. Irondequoit gives only hazmat and tow truck CDL tests.
The county’s DMV helpline is (585) 753-1604, which plays recorded answers. For live help, call the state DMV at (518) 486-9786, weekdays from 8:00 a.m. to 4:00 p.m.
Conclusion
Rochester’s four Monroe County DMV offices share weekday hours of 8:30 a.m. to 4:30 p.m., so choose by location, late day and transaction: Greece for CDL tests and Saturdays, downtown for a name change alongside Social Security, and Greece, Irondequoit or Henrietta for an evening visit. Book permit tests, REAL ID and Enhanced licenses ahead, and check in at the Qless kiosk for everything else.
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