The Cheektowaga DMV is Erie County’s Auto Bureau branch in Urbandale Plaza at 2122 George Urban Boulevard, which carries a Depew mailing address. It’s open weekdays from 9:00 a.m. to 5:00 p.m. Appointments are strongly encouraged and take priority, but walk-ins are served until 4:00 p.m. when there’s room. Learner permit and CDL tests always need an appointment, and the branch reopened in 2024 after a full remodel.
Cheektowaga DMV Address, Hours and Contact Details
| Detail | Cheektowaga DMV Office |
|---|---|
| Address | 2122 George Urban Blvd, Depew, NY 14043 (get directions) |
| Hours | Monday–Friday, 9:00 a.m.–5:00 p.m.; closed weekends |
| Run by | Erie County Clerk’s Auto Bureau |
| Location | Urbandale Plaza, off George Urban Boulevard |
| Appointments | Strongly encouraged and given priority; required for learner permit and CDL tests |
| Walk-ins | Until 4:00 p.m., as space allows |
| Car and motorcycle permit tests | By appointment, until 4:00 p.m. |
| CDL permit tests | By appointment, until 3:00 p.m. |
| Phone | Appointments and outreach center: (716) 858-8864; Erie County Clerk’s Office: (716) 858-8785 |
Remodeled and Reopened in 2024
Erie County reopened the Cheektowaga branch on May 13, 2024, after remodeling it. The newly finished office handles the full range of everyday DMV business: learner permits, driver licenses, including commercial, motorcycle, Article 19-A bus driver, REAL ID and Enhanced licenses, non-driver IDs, vehicle registrations and license plate returns.
Appointments and Walk-Ins at the Cheektowaga DMV
Erie County’s policy is simple: appointments aren’t required, but they’re strongly encouraged and they take priority. Book through the county’s online reservation system or by calling (716) 858-8864. With an appointment you can handle up to three transactions and use the DMV Express Lane.
- Arrive no earlier than 15 minutes before your appointment and go straight to Customer Service.
- Bring every document and completed form you need, so the visit isn’t held up.
- Without an appointment, walk in by 4:00 p.m., an hour before closing; walk-ins are served as capacity allows.
- Permit and CDL tests need their own appointment. If you have other business too, book a second appointment for it.
Test and Transaction Hours at the Cheektowaga DMV
| Transaction | Hours |
|---|---|
| Walk-in service | 9:00 a.m.–4:00 p.m., as space allows |
| Car and motorcycle permit tests, by appointment | Until 4:00 p.m. |
| CDL permit tests, by appointment | Until 3:00 p.m. |
| Enforcement transactions, such as restoring a suspended or revoked license | Until 4:00 p.m. |
| Upgrade to a REAL ID or Enhanced license | Until 5:00 p.m., according to the state DMV |
| Dealer plates and dealer transporter transactions | Until 5:00 p.m. |
The CDL, enforcement, REAL ID and dealer windows come from the state DMV’s listing for Cheektowaga. If you’re coming for a REAL ID upgrade without an appointment, the 4:00 p.m. walk-in cutoff still applies.
Directions to the Cheektowaga DMV
| Coming from | Directions |
|---|---|
| The Thruway (I-90) | Take Exit 51 to Route 33 and follow it to the Dick Road exit. Turn left on Dick Road, then left on George Urban Boulevard, and turn into Urbandale Plaza. |
| Transit Road | Turn onto George Urban Boulevard and follow it to Urbandale Plaza. |
The state DMV’s directions still describe the plaza by its long-gone Hills department store, so look for Urbandale Plaza and the 2122 George Urban Boulevard address instead.
Services Available at the Cheektowaga DMV
| Service | In Cheektowaga |
|---|---|
| Driver licenses, learner permits and non-driver IDs | Yes |
| Commercial, motorcycle and Article 19-A licenses | Yes |
| Upgrade to a REAL ID or Enhanced license | Yes |
| Car and motorcycle permit tests | By appointment, until 4:00 p.m. |
| CDL permit tests | By appointment, until 3:00 p.m. |
| Enforcement transactions | Yes, until 4:00 p.m. |
| Vehicle registrations, titles and plates | Yes |
| License plate returns | Yes |
| Dealer plates and transporter transactions | Yes |
| Road tests | Not at the office; schedule online or by calling (518) 402-2100 |
Registering a Vehicle at the Cheektowaga DMV
Cheektowaga registers vehicles, issues plates and takes plate returns, with up to three transactions per appointment. Erie County residents pay a county use tax of $10 or $20 with each two-year registration, depending on the vehicle’s weight, but no MCTD fee. Bring proof of ownership, proof of New York insurance, your identification and proof of sales tax, and see our guide to registering a car in New York for the forms and fees.
Driver’s Licenses, REAL ID and Enhanced Licenses
Renewing Your License
You can renew up to one year before and up to two years after your license expires. If you already have a REAL ID or Enhanced license, or you’re keeping a Standard license, you can renew online after passing an eye test with an approved provider. Switching to a REAL ID or Enhanced license, updating your photo or changing your license class takes an office visit.
REAL ID or Enhanced?
Both can be used to board domestic flights and enter federal buildings. An Enhanced license can also be used to cross the U.S. border from Canada, Mexico and some Caribbean countries by land or sea, and it costs $30 more; a REAL ID costs the same as a Standard license.
License Fees
| Item | Fee |
|---|---|
| Class D license renewal | $64.50 |
| Class D license renewal with MCTD fee | $80.50 |
| Enhanced license | $30 on top of the regular fee |
| Replacement license or learner permit | $17.50 |
Erie County isn’t in the Metropolitan Commuter Transportation District (MCTD), so residents pay $64.50 for a Class D renewal.
Before You Go: Holidays, Payment and Questions
The state DMV lists Election Day, Tuesday, November 3, 2026, as the branch’s next holiday closure and doesn’t list a Columbus Day closure. Erie County doesn’t publish the payment methods its Auto Bureau accepts, so call the Clerk’s Office at (716) 858-8785 with payment or other questions; TDD users can call 711 or 1-800-662-1220.
Services You Can Complete Online
Some transactions don’t need a trip to Cheektowaga at all. On the DMV website, you can:
- Renew your driver’s license, if you’re eligible and pass an eye test with an approved provider
- Renew a vehicle registration, before it expires or up to one year after
- Schedule a road test
You can’t renew a registration online if the vehicle hasn’t been inspected in the past 12 months. Office appointments in Erie County are booked through the county’s reservation system, not the DMV website.
Tips for Visiting the Cheektowaga DMV
- Book ahead for priority. Appointment holders are served first and use the DMV Express Lane.
- Walk in by 4:00 p.m. Walk-ins stop an hour before closing.
- Take CDL permit tests by 3:00 p.m. Car and motorcycle tests run until 4:00 p.m.
- Keep it to three transactions. That’s the limit per appointment.
- Look for Urbandale Plaza. Ignore old directions that mention a Hills store.
Other DMV Offices Near Cheektowaga
Erie County’s other Auto Bureau branches are:
- Williamsville DMV: Eastern Hills Mall, 4545 Transit Road; Tuesday–Friday, 10:00 a.m.–6:00 p.m.
- Buffalo DMV: Rath Building, 170 Pearl Street; weekdays, 8:00 a.m.–4:00 p.m.
- West Seneca DMV: Southgate Plaza, 1088-B Union Road; weekdays from 7:00 a.m. and Saturday mornings
- Tonawanda DMV: Sheridan Plaza, 2309 Eggert Road; weekdays, 9:00 a.m.–5:00 p.m., and Saturdays, 8:00 a.m.–2:00 p.m.
- Evans DMV: Highland Plaza, 6853 Erie Road; weekdays, 9:00 a.m.–5:00 p.m.
For every location in the state, see our guide to New York DMV offices.
Frequently Asked Questions
In Urbandale Plaza at 2122 George Urban Boulevard, Depew, NY 14043. From the Thruway, take Exit 51 to Route 33 and the Dick Road exit.
Monday through Friday, 9:00 a.m. to 5:00 p.m. Walk-ins are served until 4:00 p.m. as space allows.
Appointments are strongly encouraged and take priority, but they aren’t required except for learner permit and CDL tests.
By appointment, until 4:00 p.m. for car and motorcycle permit tests and until 3:00 p.m. for CDL permit tests.
Yes. The state DMV lists REAL ID and Enhanced upgrades until closing at 5:00 p.m., but without an appointment you need to arrive by 4:00 p.m., when walk-ins end.
For appointments, call (716) 858-8864. The Erie County Clerk’s Office is at (716) 858-8785.
Conclusion
The Cheektowaga DMV in Urbandale Plaza is open weekdays from 9:00 a.m. to 5:00 p.m. and was remodeled in 2024. Book an appointment for priority service, walk in by 4:00 p.m. if you don’t have one, take CDL permit tests by 3:00 p.m., and keep each visit to three transactions.
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