The Staten Island DMV, which the state calls the Richmond office, is in the West Shore Shopping Plaza at 1775 South Avenue, off the West Shore Expressway’s South Avenue exit. It’s the only state-run DMV office on Staten Island, open weekdays from 7:30 a.m. to 5:00 p.m. for license and ID transactions, REAL ID upgrades, permit tests and vehicle registrations, with reservations strongly encouraged. The Richmond traffic ticket (TVB) office is at the same address.
Staten Island DMV Address, Hours and Contact Details
| Detail | Staten Island DMV Office |
|---|---|
| Address | 1775 South Ave, West Shore Shopping Plaza, Staten Island, NY 10314 (get directions) |
| Hours | Monday–Friday, 7:30 a.m.–5:00 p.m.; closed weekends |
| Reservations | Strongly encouraged; book online through the DMV’s reservation system |
| Parking | West Shore Shopping Plaza parking lot |
| Traffic tickets | Richmond TVB, at the same address |
| Phone | No direct line is published. Call the DMV at (518) 486-9786 or (800) 698-2931, weekdays 8:00 a.m.–4:00 p.m. |
Do You Need a Reservation at the Staten Island DMV?
Reservations aren’t required for every visit, but the DMV strongly encourages them, and they’re the surest way in on a busy day.
How to Book a Reservation
- Go to the DMV’s reservation system.
- Choose the transaction you need and the Staten Island office.
- Pick an open date and time, then complete the DMV’s Document Guide so you bring the right paperwork.
Walk-Ins and Busy Days
You can still walk in, but when the office has long wait times, only customers with a reservation are let in. Booking ahead is the only way to know you’ll be seen.
Services Available at the Staten Island DMV
The DMV lists these in-person services for the Staten Island office:
| Service | Available here? |
|---|---|
| Upgrade to a REAL ID or Enhanced license | Yes |
| Renew a license, permit or ID with a new photo, or without a new photo | Yes |
| Exchange an out-of-state license | Yes |
| Take a car or motorcycle permit test | Yes |
| Restore a revoked or suspended license | Yes |
| Apply for a restricted or conditional license | Yes |
| Change the name or other information on a license, permit or ID | Yes |
| Get a non-driver ID | Yes |
| Get a CDL after passing a CDL road test | Yes |
| Register a vehicle and get plates | Yes |
| Traffic tickets | At the Richmond TVB office at the same address |
| Road tests | Not at the office; schedule online or by calling (518) 402-2100 |
Directions to the Staten Island DMV
- From the Verrazzano Bridge: Take the Staten Island Expressway to the West Shore Expressway and exit at South Avenue. Turn left at the stop sign, right at the traffic light, then left into West Shore Plaza.
- From the Outerbridge Crossing: Take the West Shore Expressway to the South Avenue exit, turn left at the first light and cross over the expressway, then turn left into the West Shore Shopping Plaza parking lot.
- From the Staten Island Ferry by bus: Take the 46/96 Limited bus to West Shore Plaza.
- Other transit questions: Call the MTA at (718) 330-1234.
Registering a Vehicle at the Staten Island DMV
The Staten Island office registers vehicles and issues plates. Bring proof of ownership, proof of New York insurance and your identification, and see our guide to registering a car in New York for the documents and fees.
Driver’s Licenses, REAL ID and Enhanced Licenses
Renewing Your License
You can renew up to one year before and up to two years after your license expires. If you already have a REAL ID or Enhanced license, or you’re keeping a Standard license, you can renew online after passing an eye test with an approved provider. Switching to a REAL ID or Enhanced license, updating your photo or changing your license class takes an office visit.
REAL ID or Enhanced?
Both can be used to board domestic flights and enter federal buildings. An Enhanced license can also be used to cross the U.S. border from Canada, Mexico and some Caribbean countries by land or sea, and it costs $30 more; a REAL ID costs the same as a Standard license.
License Fees
| Item | Fee |
|---|---|
| Class D license renewal | $64.50 |
| Class D license renewal with MCTD fee | $80.50 |
| Enhanced license | $30 on top of the regular fee |
| Replacement license or learner permit | $17.50 |
Staten Island residents, like everyone living in the MCTD counties, pay the MCTD fee, so their Class D renewal costs $80.50. The fee depends on where you live, not on which office you visit.
Before You Go: Payment and Holiday Closures
Accepted Payment Methods
DMV offices accept cash; credit, debit and prepaid cards that don’t need a PIN, including American Express, Discover, Mastercard and Visa; Apple Pay, Google Pay and Samsung Pay; and personal checks or money orders payable to Commissioner of Motor Vehicles. You can split a payment between cash and a check.
Holiday Closures
As a state-run office, the Staten Island DMV is closed on state holidays, such as Columbus Day (Monday, October 12, 2026), Veterans Day, Thanksgiving and Christmas.
Richmond Traffic Ticket Office
The Richmond Traffic Violations Bureau office is also at 1775 South Avenue in West Shore Plaza. It handles New York City moving-violation tickets, not DMV transactions, weekdays from 8:30 a.m. to 4:00 p.m. and until 6:00 p.m. on Thursdays. Call (718) 488-5710 with ticket questions, or see our guide to NYC Traffic Violations Bureau offices.
Services You Can Complete Online
Some transactions don’t need a trip to Staten Island at all. On the DMV website, you can:
- Renew your driver’s license, if you’re eligible and pass an eye test with an approved provider
- Renew a vehicle registration, before it expires or up to one year after
- Schedule a road test
- Make a reservation for an office visit
You can’t renew a registration online if the vehicle hasn’t been inspected in the past 12 months.
Tips for Visiting the Staten Island DMV
- Use the current address. The office is in West Shore Plaza at 1775 South Avenue, not the old East Service Road location.
- Park in the plaza lot. The DMV’s directions end at the West Shore Shopping Plaza parking lot.
- Riding the ferry? The 46/96 Limited bus runs from the ferry to West Shore Plaza.
- Book a reservation. When the office is busy, only customers with a reservation are let in.
Other DMV Offices Near Staten Island
If Staten Island has no reservation times that suit you, try one of these state-run offices:
- Brooklyn – Coney Island: 2875 W. 8th St, Brooklyn, NY 11224
- Lower Manhattan: 11 Greenwich St, New York, NY 10004, a short walk from the Staten Island Ferry
- Brooklyn – Atlantic Center: 625 Atlantic Ave, Brooklyn, NY 11217
Our guide to Brooklyn DMV offices compares the two offices across the Verrazzano Bridge.
For every location in the state, see our guide to New York DMV offices.
Frequently Asked Questions
In the West Shore Shopping Plaza at 1775 South Avenue, Staten Island, NY 10314, off the West Shore Expressway’s South Avenue exit.
Monday through Friday, 7:30 a.m. to 5:00 p.m. The office is closed on weekends and state holidays.
No. The Richmond office at 1775 South Avenue is the only state-run DMV office on Staten Island.
Take the 46/96 Limited bus from the Staten Island Ferry to West Shore Plaza.
Not at the DMV counter, but the Richmond TVB office at the same address handles New York City moving-violation tickets.
The office doesn’t publish a direct line. Call the DMV at (518) 486-9786 or (800) 698-2931, weekdays from 8:00 a.m. to 4:00 p.m.
Conclusion
The Staten Island DMV in West Shore Plaza at 1775 South Avenue is the borough’s only state-run office, open weekdays from 7:30 a.m. to 5:00 p.m. for licenses, IDs, permit tests and registrations. Book a reservation, park in the plaza lot or take the 46/96 Limited bus from the ferry, and use the Richmond TVB at the same address for traffic tickets.
Add Comment