The Massachusetts RMV (Registry of Motor Vehicles) runs 28 service centers across the state, from Pittsfield and North Adams in the Berkshires to Nantucket and Martha’s Vineyard. You need an appointment for learner’s permit, driver’s license and ID transactions, while registration and title transactions accept walk-ins. AAA members can also handle many RMV transactions at 33 AAA offices. This guide lists every service center with its address and hours, then covers appointments, licenses, REAL ID, fees and what you can do online.
Massachusetts RMV at a Glance
| Detail | Massachusetts RMV |
|---|---|
| Agency | Registry of Motor Vehicles, part of the Massachusetts Department of Transportation |
| Service centers | 28 across the state |
| AAA offices | 33 offices offering RMV services to AAA members |
| Appointments | Required for permit, license and ID transactions. Book through Make an appointment on the RMV’s Online Service Center. |
| Hours | Most centers: Monday–Friday, 8:00 a.m.–6:00 p.m. or 9:00 a.m.–5:00 p.m. Ten centers also open Saturday, 9:00 a.m.–4:00 p.m. |
| Contact center | (857) 368-8000 |
| Online | More than 60 transactions through the RMV Online Service Center |
Massachusetts RMV Service Center Locations and Hours
These are the RMV’s 28 service centers, listed alphabetically. Unless the notes say otherwise, each center handles learner’s permits, driver’s licenses, IDs, and vehicle registrations and titles.
| Service center | Address | Hours | Notes |
|---|---|---|---|
| Attleboro | 75 Park Street, Attleboro | Monday–Friday, 9:00 a.m.–5:00 p.m. (closed 12:00–1:00 p.m.) | |
| Boston (Haymarket) | 136 Blackstone Street, Boston | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| Braintree | 60 Columbian Street West, Braintree | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| Brockton | 490 Forest Avenue, Brockton | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| Chelsea | 121 Webster Avenue, Chelsea | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| Danvers | 8 Newbury Street, Danvers Crossing Plaza, Danvers | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Easthampton | 116 Pleasant Street, Easthampton | Monday–Friday, 9:00 a.m.–5:00 p.m. | |
| Fall River | 1794 North Main Street, Fall River | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| Greenfield | 18 Miner Street, Greenfield | Monday–Friday, 9:00 a.m.–5:00 p.m. | |
| Haverhill | 229C Lincoln Avenue, Haverhill | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Lawrence | 73 Winthrop Avenue, Lawrence | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| Leominster | 500 Research Drive, Leominster | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| Lowell | 77 Middlesex Street, Lowell | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Martha’s Vineyard | 11 A Street, Edgartown | Monday–Friday, 9:00 a.m.–4:00 p.m. (closed 12:00–1:00 p.m.) | Island service center |
| Milford | 138 South Main Street, Milford | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Nantucket | 16 Broad Street, Nantucket | Monday–Friday, 8:00 a.m.–4:00 p.m. (closed 12:00–1:00 p.m.) | Island service center |
| Natick | Mass Pike Natick Eastbound Service Plaza, Natick | Monday–Friday, 8:00 a.m.–4:00 p.m. (closed 12:00–1:00 p.m.) | Limited services; reached only from the eastbound Mass Pike |
| New Bedford | 212 Theodore H. Rice Boulevard, New Bedford | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| North Adams | 33 Main Street, North Adams | Monday–Friday, 9:00 a.m.–5:00 p.m. (closed 12:00–1:00 p.m.) | |
| Pittsfield | 333 East Street, Pittsfield | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Plymouth | 40 Industrial Park Road, Plymouth | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| South Yarmouth | 1084 Route 28, South Yarmouth | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Southbridge | 6 Larochelle Way, Southbridge | Monday–Friday, 9:00 a.m.–5:00 p.m. | |
| Springfield | 1250 St. James Avenue, Springfield | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
| Taunton | 1 Washington Street, Taunton | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Watertown | 550 Arsenal Street, Watertown | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Wilmington | 355 Middlesex Avenue, Wilmington | Monday–Friday, 8:00 a.m.–6:00 p.m. | |
| Worcester | 50 Southwest Cutoff, Worcester | Monday–Friday, 8:00 a.m.–6:00 p.m.; Saturday, 9:00 a.m.–4:00 p.m. | Saturday hours |
Ten centers open on Saturdays: Boston (Haymarket), Braintree, Brockton, Chelsea, Fall River, Lawrence, Leominster, New Bedford, Springfield and Worcester. Saturday hours are by appointment only and are reserved for learner’s permit, driver’s license and ID transactions.
Centers With Limited Services
- Natick: located at the Mass Pike eastbound service plaza, so you can only reach it from the eastbound turnpike. It handles license and ID renewals and amendments and limited registration transactions, but not out-of-state transfers, new or used vehicle registrations, learner’s permits or road tests.
- Martha’s Vineyard and Nantucket: island centers with shorter hours that hold road tests only on certain days.
Closed RMV Office
The Chicopee RMV Service Center, which had been limited to business transactions for dealers and insurance agents, is permanently closed. The nearest service center is Springfield, at 1250 St. James Avenue.
RMV Services at AAA Offices
If you’re an AAA member, 33 AAA offices across Massachusetts can handle many RMV transactions, including license and Mass ID renewals and replacements, registration renewals and replacements, replacement titles, and registration transfers for cars bought from a Massachusetts dealer or a private seller. They can’t issue new plates or handle out-of-state dealer transfers. Visits are by reservation through AAA, up to two weeks ahead. Our guide to AAA RMV services in Massachusetts lists every location.
How to Make a Massachusetts RMV Appointment
Permit, license and ID transactions at a service center always need an appointment. To book:
- Go to Make an appointment on the RMV’s Online Service Center.
- Enter your email address. The RMV emails you a personalized scheduling link, which expires within 24 hours.
- Choose your transaction, a service center and an open time.
Walk-ins are welcome for registration and title transactions, but customers with appointments are served first. If you’re a senior or have a disability and need help booking, call (857) 368-8005.
Driver’s Licenses, REAL ID and Mass ID
Renewing Your License
Most Massachusetts licenses are valid for five years. You can renew up to a year before your license expires, and you can do it online if you’re renewing an existing standard or REAL ID license. You’ll need an in-person appointment if you’re upgrading to REAL ID, hold a limited-term license or don’t have a Social Security number. If your license has been expired for more than two years, you’ll have to retake the learner’s permit exam and road test.
Documents Needed for a REAL ID
Since May 7, 2025, you’ve needed a REAL ID or another accepted document, such as a passport, to board domestic flights. To get a REAL ID, book an in-person appointment at a service center or AAA office and bring original or certified documents showing:
- your lawful presence and date of birth, such as a U.S. passport or certified birth certificate
- your full Social Security number, such as your Social Security card or a W-2
- two proofs of Massachusetts residency with your name and current address (P.O. boxes aren’t accepted)
- each legal name change, such as a marriage certificate, divorce decree or court document
License and ID Fees
A REAL ID costs the same as a standard license when you get it at renewal.
| Item | Fee |
|---|---|
| Class D or Class M license (5 years) | $50 |
| Combined Class D and M license | $65 |
| REAL ID upgrade before your renewal date | $25 |
| Mass ID card | $25 |
| Learner’s permit | $30 |
| Road test | $35 |
| Duplicate license | $25 |
Learner’s Permits and Road Tests
Learner’s permit exams and road tests both take place at RMV service centers by appointment. Most centers that offer road tests schedule them Monday through Friday between 9:00 a.m. and 5:00 p.m., but availability varies, so check the center’s page before you book.
Registering a Vehicle in Massachusetts
In Massachusetts, registration starts with insurance. A licensed Massachusetts insurance agent sets up your policy and completes, stamps and signs your Application for Registration and Title. You then take it to an RMV service center with the previous owner’s title, or the previous owner’s registration and a bill of sale.
Registration and title transactions accept walk-ins. Vehicles must be titled within 10 days of purchase, and the car must pass inspection within 7 days of being registered. If you bought from a private seller, you’ll also pay 6.25% sales tax on the purchase price or the vehicle’s NADA trade-in value, whichever is higher.
A standard passenger registration costs $60 and lasts two years, and a certificate of title costs $75. Our guide to registering a car in Massachusetts covers dealer purchases, private sales and moving from another state.
RMV Services You Can Complete Online
The RMV Online Service Center handles more than 60 transactions, including:
- renewing your driver’s license, if you’re eligible
- renewing your vehicle registration
- checking your license or ID status
- applying for a learner’s permit
- paying a traffic citation
Massachusetts RMV Phone Numbers and Contact Details
The RMV doesn’t publish direct lines for individual service centers. Use these numbers instead:
| Line | Phone |
|---|---|
| RMV Contact Center | (857) 368-8000 |
| Appointment help for seniors and people with disabilities | (857) 368-8005 |
| ADA accommodations | (857) 368-8580 |
You can also send questions through the RMV’s online Ask the RMV form. The mailing address is Registry of Motor Vehicles, P.O. Box 55889, Boston, MA 02205.
Before You Go: Payment and Holiday Closures
Accepted Payment Methods
RMV service centers accept credit and debit cards, Apple Pay, Google Pay and Samsung Pay, cash, checks and money orders.
Holiday Closures
RMV service centers close on Massachusetts legal holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Patriots’ Day (third Monday in April)
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
Frequently Asked Questions
The RMV runs 28 service centers, from the Berkshires to Cape Cod and the islands. AAA members can also use 33 AAA offices for many RMV transactions.
Yes, for learner’s permit, driver’s license and ID transactions. Registration and title transactions accept walk-ins, but customers with appointments are served first.
Ten service centers open on Saturdays from 9:00 a.m. to 4:00 p.m.: Boston (Haymarket), Braintree, Brockton, Chelsea, Fall River, Lawrence, Leominster, New Bedford, Springfield and Worcester. Saturday visits are by appointment only, for permit, license and ID transactions.
The RMV Contact Center is (857) 368-8000. Seniors and people with disabilities who need help booking an appointment can call (857) 368-8005.
A Class D or Class M license costs $50 and is valid for five years, whether it’s a standard license or a REAL ID. Upgrading to REAL ID before your renewal date costs $25.
No. The Chicopee RMV Service Center is permanently closed. The nearest service center is Springfield, at 1250 St. James Avenue.
Yes, if you’re renewing an existing standard or REAL ID license and have a Social Security number. You can renew up to a year early. Upgrading to REAL ID requires an in-person visit to a service center or AAA office.
Conclusion
The Massachusetts RMV has 28 service centers, and you’ll need an appointment for any permit, license or ID transaction, so book online before you go. Registration and title work accepts walk-ins, and if you’re an AAA member, an AAA office may save you a trip to the RMV altogether. Check whether you can renew online first, then pick the nearest center from the table above, keeping in mind that ten centers also offer Saturday appointments.
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