Guide to the “103rd St DMV” in Jacksonville (Cedar Hills Branch)

If you are looking for the “103rd Street DMV” in Jacksonville, you might be driving in circles. There is no official office by that name. Locals are almost always referring to the Duval County Tax Collector at Cedar Hills, which sits right at the busy intersection of 103rd Street and Blanding Blvd.

Navigating the DMV is hard enough without getting lost. This guide clarifies exactly where to go, how to skip the wait using the “Join the Line” feature, and the critical cut-off times you need to know before you drive to the Westside.

Location: Stop Looking for “103rd Street”

The office is located inside the Cedar Hills Shopping Center. It is a Tax Collector branch, meaning it handles more than just driver’s licenses.

• Official Name: Duval County Tax Collector – Cedar Hills Branch

• Physical Address: 6352 Blanding Blvd, Jacksonville, FL 32244

• Landmarks: It is in the same shopping center as the Winn-Dixie and Bealls Outlet, directly near the intersection of Blanding Blvd and 103rd St.

• Phone Number: (904) 255-5700

  • Note: This is the main line for all Duval offices. Expect long hold times.

Operating Hours & The “4:30 PM Rule”

While the doors are open until 5:00 PM, the “real” closing time for new transactions is earlier.

• Standard Hours: Monday – Friday: 8:30 AM – 5:00 PM (Closed Saturdays, Sundays, and County Holidays)

• The “4:30 PM Rule”: The office typically stops accepting new transactions (especially for road tests or complex title work) at 4:30 PM. If you arrive at 4:45 PM, you will likely be turned away.

• Best Time to Visit: Mid-morning (9:30 AM – 10:30 AM) on Tuesdays or Wednesdays is generally quieter than Monday mornings or Friday afternoons.

Services Offered (and What’s Missing)

As a Tax Collector branch, this location is a “one-stop-shop” for most needs, but not everything.

Available Services:

• Driver Licenses: Renewals, replacements (lost/stolen), and address changes.

• Vehicle Services: Registration renewals (tags), title transfers, and license plate surrenders.

• Learner Permits: Written Class E knowledge exams.

• Hunting & Fishing: Licenses are issued here.

Important Limitations:

• Road Tests: These are by appointment only. You cannot walk in for a driving test.

• CDL Hazmat Fingerprinting: This specific branch may not offer Hazmat background checks. You should verify this on the Duval Tax Collector website before visiting.

How to Schedule an Appointment (The “Join the Line” Secret)

Duval County uses a unique system that is different from the rest of Florida. You have two options:

Option A: “Join the Line” (For Same-Day Visits)

If you don’t have an appointment, you don’t have to physically stand outside.

1. Go to DuvalTC.com on the day of your visit.

2. Look for the “Join the Line” feature.

3. Enter your phone number. The system will text you wait time updates and summon you when it’s your turn.

Option B: Scheduled Appointments (Required for Road Tests)

For driving tests, you must book in advance.

1. Visit the Duval Tax Collector Scheduler.

2. Pro-Tip: Appointments open up 30 days in advance and fill up instantly.

3. The Strategy: If you can’t find a slot, check the website at 8:00 AM sharp. This is when cancellations and new daily slots are often released.

What are The Online Services

Before you head to Cedar Hills, check if you can complete your transaction from your phone.

• MyDMV Portal: Use this state-run site to:

  • Renew your Driver’s License (if you are eligible).

  • Renew your Vehicle Registration (Tags).

  • Check for driver license suspensions or insurance holds.

Preparation Checklist: Don’t Get Sent Home

The #1 reason people fail their visit is missing documents for the “Real ID” (Gold Star) requirements.

You Must Bring:

1. Proof of Identity: Original Birth Certificate or unexpired US Passport. (Photocopies are NOT accepted).

2. Social Security Proof: Original SSN card or a W-2 form with your full number.

3. Proof of Residential Address: You need TWO documents.

   • Accepted: JEA utility bill, bank statement, lease agreement, or voter registration card.

   • Not Accepted: Junk mail or personal letters.

4. For Road Tests: You must bring a vehicle with valid Florida registration, proof of insurance, and both a front and rear license plate (if applicable/temporary tags must be visible).

Conclusion:

The “103rd Street DMV” (Cedar Hills Branch) is one of the busiest offices in Jacksonville, but it is also one of the most efficient if you use the tools available. By using the “Join the Line” feature online and arriving before the 4:30 PM cutoff, you can handle your business quickly and get back on Blanding Blvd in no time.