The Jackson Headquarters at 1900 E. Woodrow Wilson Avenue is the central hub for the Mississippi Department of Public Safety (DPS) Driver Service Bureau.
Important Distinction:
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Best For: Drivers who need to reinstate a suspended license, pay reinstatement fees, or handle administrative records.
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Standard Services: While you can renew a license here, it is often busier than local satellite stations due to the complex nature of reinstatements.
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Vehicle Services: This office does NOT handle car tags, titles, or registration. You must go to the Hinds County Tax Collector.
Location & Contact
Services Offered (and NOT Offered)
This office is a Reinstatement Center. It handles complex issues that regular stations cannot.
Walk-ins are accepted for some services, but appointments are highly recommended to avoid long wait times.
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Go Online: Visit the official MS DPS Appointment Scheduler (Skip the Line).
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Select Service: Choose “Reinstatement” or “Renewal/Duplicate”.
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Select Location: Choose “Jackson – Headquarters” (or a nearby station like Jackson Metro if you just need a simple renewal).
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Confirm: Save your confirmation code/QR code to show upon arrival.
Required Documents Checklist
Mississippi is a Real ID state. If you are getting a new card or first-time Real ID, you must bring original documents (no photocopies).
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Proof of Identity: Valid U.S. Passport or Certified Birth Certificate.
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Proof of Social Security: Original Social Security Card or W-2/1099 with full number.
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Two (2) Proofs of Residency:
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Utility bill (Electric, Water, Gas).
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Bank Statement.
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Lease/Mortgage Deed.
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(Must show your name and physical Mississippi address).
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What The The Services Available Online
Before you visit, check if you can complete your transaction online at driverservicebureau.dps.ms.gov:
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Renew your Driver’s License or ID (every other renewal).
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Change your Address.
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Purchase your Driving Record (MVR).
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Pay Reinstatement Fees (Clear your suspension online to save time).
Where to Go for Vehicle Tags (Not Here)
If you need a license plate or vehicle title, do not come to the DPS. Visit a Hinds County Tax Collector location:
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Jackson Office: 499 S. President St.
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Raymond Office: 127 W. Main St.
Payment Methods
The MS DPS accepts most modern payment methods.
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Cash
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Credit/Debit Cards (Visa, MasterCard, Discover)
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Note: Personal checks are typically not accepted for reinstatement fees.
Conclusion
The Jackson DPS Headquarters is the most powerful office for solving driver’s license problems, specifically suspensions and reinstatements. If you simply need to renew a standard license, checking for an appointment at a quieter satellite station may save you time. Always pay your reinstatement fees online beforehand if possible to speed up your visit.
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